Last December a Philippines ferry operator managed to break two CV joints on the front axle of my car, by intructing me to do a seven point turn on an uneven floor surface that, from the driver's seat, I couldn't see, they told me I should complain to the port authotity when it was they, the ferry operator, at fault ... One just has to give up with these muppets!
Sounds a bit [a lot] like dealing with Turkish Airlines when you have a problem ...
Yep, many a tear ago when I travelled to TAS Turkish managed to lose my suitcase in IST for a week, it was the Turkish rep in TAS that had told my then girlfriend that the compo was $50 per day, an average salary in Uzbekistan at the time was $30 a month, so when I got back home I contacted them "right, I'll have $400 please", they tried to fob me off with
but I stood my ground and I got it.