Philippine Airlines, Delay, Compensation Claim.
Back in July I was traveling with my family from LHR to MNL on PAL. A day before departure received a text message announcing that the flight was delayed by 13 hrs. Lots of plans truly messed up by such late arrival for which no reason was given.
I have written to PAL office at LHR to be told that they are just the 'ticket agent'.
Before I go the small claims route or use one of the multitude of on line ambulance chasers dealing with this, I would like to ask:
A. Has anyone actually been successful in a claim against PAL?
B. If so, how did you go about it?
I guess PAL is really 'Plane Always Late'!