Xpdr777. Even as and when most of us DO resign, we will still enjoy posting daily on PPRUNE exactly why we left, and why no one in their right mind should join. I left 4 months ago and I feel it my duty to advise all and sundry just what a poor choice joining CX would be. No one should have to endure a minute of their precious careers being beholden to malignant idiots such as yourself (and the rest of CX management). You have created the tornado, you can enjoy being thrown around inside the funnel.