One point of view on the baggage handling situation that I gleaned from one of the older members of staff at LTN ...
"In the summer, they [Servisair, et al] hire kids out of school and students in their holidays. They get paid and then drink it all and do not know how to get up early in the morning! We get worse absenteeism in the summer from the kids, than we do from the rest."
Now, that is a biased view but has the ring of truth to it!