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Old 2nd Jun 2017, 10:16
  #455 (permalink)  
Nialler
 
Join Date: May 2008
Location: Paris
Age: 56
Posts: 101
Originally Posted by B Fraser View Post
I was asked to look at ways to reduce fault rates for a famous global telecoms provider. I established that a large proportion of faults were due to kit being unplugged at the customer premises. The cleaner and the hoover were regular culprits. My solution was to provide stickers that read "Do not turn off. Call 0800-123-4567 before disconnecting this power supply".


The idea was not implemented on the grounds of cost.
To be honest, you failed in your remit.


I've designed several datacenters. You simply make it impossible for such unplugging. I'd have been horrified if you made this suggestion to me.
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