Originally Posted by
Caribbean Boy
Earlier today, Cruz said that "there was a power surge and there was a back-up system, which did not work at that particular point in time.
The Times today quotes the energy companies as saying there were no power supply issues in the area.
Among other criticisms levelled at BA in the article are that they threatened to leave passengers stranded even though empty seats to their destination were available, unless they paid for an upgrade, refused to rebook pax on other airlines with capacity, and that they failed to adequately publicise alternatives to the premium-rate number that passengers were using to contact them.
As of last night, some 25,000 people had still been unable to travel.