Originally Posted by
otter1
There is a man who had great vision for BA. He was liked by all and was customer service to his bones. He wanted to invest in service which cost money and so it was suggested by those above that maybe he would be better suited to a position outside of BA. One of the finest men we have ever had on the leadership team and a tragic loss when he left.
His name is Frank Van der Post. I think the staff should start a bring back Frank campaign ....
Couldn't agree more with your comment, excellent idea. Unfortunately I doubt it would happen but if you don't ask, you don't get.