I happen to have met Willie Walsh on a number of occasions, and I've seen him give several presentations. I can't help feeling that it's most unlike him to keep so quiet. He's got Cruz taking all the flak, but let's remember that:
- It's Walsh who made the decision in January 2009 to demote Paul Coby from Director to Head of IT and make him report to the Chief Finance Officer.
- It's Walsh who has a non-IT man in charge of IT
- It's Walsh who still has no IT director reporting directly to him