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Old 29th May 2017, 07:15
  #231 (permalink)  
Nialler
 
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Originally Posted by BEagle
Indeed, FlightCosting! I read the CAA statement as a firm reminder to Cruz that 'extraordinary circumstances' cannot be considered to apply in this case - he brought it on ba with his policies.

Doubly unfortunate for Cruz that amongst the passengers stuck in his Heathrow chaos there happened to be a Daily Mail journalist and his family: British Airways doesn't deserve name, says Robert Hardman | Daily Mail Online

I don't imagine that this comment from Cruz (again from the Daily Mail) will endear him to many:



Full article at British Airways' cost-cutting boss gags his staff | Daily Mail Online

Asking staff to remain schtum in these events is standard industry practice. It's generally done for legal reasons. If someone names a piece of kit as the culprit and the subsequent enquiry reveals, for example, that it failed because it was being asked to operate outside its documented operational limits, then you will be in receipt of letters from Messrs Sue, Grabbit, and Runne pronto.


As is being indicated, there may be huge sums of money at the core of this.


Remember in this, that it seems to have happened at a time of very heavy use.
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