There has been some discussion about outsourcing. I recall that in 2008 I, along with several others, were kicked out of the IT department (known then as Information Management) for cost cutting reasons. One of the things we were told was that some of the four IT contractors would also be going.
Hang on,
four? What about the hundreds of people from TCS and NIIT who were working in the department? Some had been at BA for a long time, one of them that I knew well had settled in the UK and bought a house. The answer was that they were not contractors, they provided a fixed price service. Oh, well, silly me for not recognising contractors when I see them.