Originally Posted by
crewmeal
What exactly has Alex Cruz brought to the table since taking over as Chief Executive back in 2015?
Marks and Spencer sandwiches?
I empathise with the frontline staff, and I hope that the passengers remember that it is not the fault of these staff that their journey has been delayed.
I would imagine that the prospect of huge Eu261 claims is probably driving the lack of disclosure as to the exact reason for this debacle.