Either WW is criminally stupid or the people who designed his systems are, or possibly both. Worse, he believes the public are stupid enough to believe him. Organisations the size of BA have to have bullet proof IT systems; ones that remain running after multiple power failures, floods and DNS attacks etc. Because if what he says is true, BA are extremely vulnerable until additional power supplies are installed in this one location. While I can accept a single power failure may have initiated this catastrophe, the reason the entire shebang went tits up was because the system was designed by clowns and overseen by incompetent idiots, one of whom was the man himself. WW's problem is that he now knows he can't trust his own IT guys, he's made the only team who knew what they were doing redundant and his designers and support are in bloody India. This is one hell of a way to save a few quid. I wonder who will get a bonus this year?
PM