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Old 28th Aug 2003, 14:52
  #43 (permalink)  
flyboy6876
 
Join Date: Jun 2002
Location: Perth, WA
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I fly to Kalgoorlie fairly regularly on the early morning flight and have never had a problem with the aircrew. Always been courteous and as efficient as possible on a short flight. However, the staffing at the check in desks leaves an awful lot to be desired.

Checking in yesterday morning, there must have been 400 people in the queue with only 2 check in people. It took well over 50 minutes to get through the queue, bearing in mind that most of these 400 odd passengers have little or no luggage, simply because there were insufficient staff to get them through. At the same time there were 2 check in staff at the first / business class check in and 3 checking in the stupid twits who were running late for their aircraft. Those passengers who got the airport early and did the right thing, were left to suffer. This is the busiest period for Qantas in Perth - why the devil can't they put on more staff for the couple of hours in the morning
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