APD for youths
Just booked some tickets using Tripsta for me and my two children aged 16 and 12. Despite putting in my daughter's age (12) she has been charged full fare. I queried this based upon the fact that she does not need to pay APD but they simply said that it is a new rule with airlines that there are now only four 'titles' ; Mr, Mrs and two others and all women are classed as Mrs over age 12 so pay full APD.
This seems nonsense and I have queried it, but can someone point me toward: -
A) the details of the change in designation for Mr, Mrs etc
B) the APD rule for children aged 12 - 15
C) if I am right, how I persuade them to refund my money.
Thanks