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Old 18th Apr 2017, 07:49
  #6023 (permalink)  
port_94
 
Join Date: Dec 2016
Location: Luton
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Originally Posted by LTNman
One of the biggest complaints from passengers is the length of time it takes to get luggage to the belts. Is that just down to a lack of staff or a lack of belts to put the cases on?
It's not a lack of staff it's the way the airport organise it.
Both handerling agents have about 10-12 trucks each and if we have all these planes hit the ground at the same time it's just too much for us to handle in such a small space of time. Your average wizz and easyJet flights have 60-70 bags (1 truck)
Whereas Ryanair's are touching the 100 mark and Thomson are well over 180 (2 trucks)

Most of the baggage delays come from first wave. We only have 4 inbound belts which are not big enough to take 2 flights and belt 1 can only take one small flight so most of the time we are waiting for space on the belts

Only exception to all this is the nights
Come 1-3am they run the operation with a "skeleton" crew, basically the bare minimum amount of loaders and sometimes there are delays there
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