Originally Posted by
The name is Porter
Appalling? Really? You haven't flown there have you?
I have flown on several US airlines. Appalling would be a complement.
We can argue about the standards of airlines here in Australia but our saving grace is that we haven't reached the pathetic US level of customer service yet. Out airlines aren't getting the cops to drag bloodied people off overbooked planes. If anything it's JB who needs to hired in the US to teach them a lesson.