I fully agree with FEBA. After using the Graflite, I found it not user friendly at all, also the ARB keyword sometime doesn't works well outside Europe, if it does we may have a delay on the plan. Also some problem reported by our handling agent, plan with no notam and weather. Also, we spend a lots of money and time on training for the Graflite system, lots of keywords but most of them you hardly use it.
However there are some good functions, add-on, the notam and weather alert side are very good and useful. I think overall is a good system for airlines with a large number of movement and using fixed route all the time, since it is cheaper than Jepp.
On the dispatcher point of view, Jepp is great on getting the job done. Sometime you may need to open your chart but at least it works and you are in control at all time. I can go online to rerun and change the plan live.
By the look of the way Whooaahh present Graflite, it seem we have a Sales person here. I think most the time people just want the work done, not the add-on feature. If you can't get the plan run probably what's the point on using the system. For the past few years I used Jepp, only once we have to contact Jepp to make some changes to our crz mode. But with Graflite, it seem likes a day to day things, especially with any of our charter route.
See for yourself. At the end of the day, Jepp is ahead of the game.
