It's interesting that "startle" has been added to our company annual CRM refresher.
I knew Andy a long time ago, we shared a room on IOT. Even in that short time, I was surprised to hear that he was accused of lying. He was a quiet and professional lad who had no signs of arrogance or 'poor attitude'.
I have been on the wrong end of a fatal board of enquiry that went for my throat. I had to fight the system for months and it took ME to present information to the board with the threat of a brilliant civilian solicitor, before they would look at it. A VSO looked at it personally and backed me up. I had no confidence in the board and expected to be disciplined (career ending)