SS
Are the support guys able to help by looking at the bid requested vs bid achieved? Have not used them with the new system but were helpful several years ago in highlighting a few gotchas and limitations of the system.
Until we have a proper bid line system, there will always be the opportunity for cock ups on both sides of the line. The fact that our DSVP waxed lyrical over the increase of choices from 5 to 10 says it all really.
Glo
Agreed. We also used to have open time but that's disappeared. The problem is we have a system that COULD work but it needs the correct amount of crew to facilitate it. We don't have the correct number, simple as that. Until we do, it'll never be as good as it's claimed to be.
Harry