I can remember an HR type once saying "we don't consider crews to be an asset
That BS would guarantee you a humongous FAIL on any quality management course. If that attitude is in any HR person, or financial person, they should be out the door PDQ.
Sadly, over 35 years of varied experience I am not surprised by such attitudes. It was not uncommon for HR people to be the first to clock off at 17.00 after they had just berated a pilot for: e.g. refusing to use discretion to extend their 13hr day; refusing to come in on their day off at a weekend; been sick too often at inconvenient times etc. etc.
And this from muppets who were young enough to be your kids and had only been in the dept for a few months, while you'd been saving there for years.