Having spent 90% of my life living close to major hubs (mainly LHR) I have had the good fortune to travel point-to-point almost all the time. I gather that it is the transfers that can cause the problems.
In the 38 years since I first paxed, I have only lost one bag. I was MUC~FRA~DTW and the schedule was tight anyway. We were late in to FRA, so I was not a bit surprised when my bag (and many others) did not arrive. I waited for the inevitable announcement and went to fill in the form. Since LH only had one flight a day, it was going to be 24 hour minimum.
All the other pax were
Outraged and
Very Cross and
What am I going to do for the Easter weekend?. They hand delivered the bag to a town 2.5 hours drive from DTW the next afternoon. So I thought that LH did well.
Even in my travels in Africa they have not managed to steal (Ooops,
lose) a bag.
