Alex90,
I spent a lot of time at the Pilot Centre a few years ago - last time I hired from there was a couple of years ago.
Eva has managed to create (and maintain) a great atmosphere - helpful, friendly, ...
The comment about it being retractable refers to the saying:
There are:
- Those that have
- Those that will
- Those that will again

which are the 3 classes of pilots who fly retractable - depending on whether they've landed wheels up.
It does put some people off
I've flown around 30 hours in the C182, owned by The Pilot Centre - I did my CPL in it (though it was based at Booker then).
OC619