Tell him to try NZ, our CAA is much more user friendly.
They are extremely friendly, but it still took 7 working days to get the email with the licence validation. I was also required to do "Terrain And Weather Awareness" training in addition to the "Low Flying" requirements to pass the bi-annual test and hence rent an aeroplane there.
You're probably much better off getting someone to sit in the RHS, and do all the flying!