Don't know the guy but it's amazing how that turned personal with some of the comments on a forum which is largely anonymous.
Anyway, this place is pants and I stuck my head above the trench line and wrote to both HD (not the motorcycle brand) and AAR.
Surprisingly no reply but least I'm doing something rather than mocking someone trying to make the most of a bad situation and we wonder why, we don't support each other when times are sh*t.