Originally Posted by
Itchin McCrevis
...because the pay is so poor they can't recruit enough staff, of those they do manage to recruit half decide the money is not worth getting out of bed for so they don't show up for work, the other half get sick of trying to cover for those who haven't showed up and leave... welcome to the customer foccused world of airline ground handling...
I voiced my opinion on poor service by handling agents last year and nothing much has changed. When 95% of your business is LCC's who want to keep their fares low, making money from ground handling verges on the impossible. My original post:-
http://www.pprune.org/airlines-airpo...ml#post9075501