True, all accepted. But the main perception issue of course is that they were sure the issue was purely isolated to the battery; when it now seems it's much more complicated. So questions are being raised with regard their engineering and QC processes. Personally my money is on a combination of issues; one of them being the fast charging and buggy implementation of the USB-C power specification (the Note7 is the first Samsung phone to use a USB-C socket).
Such a shame, it really is a great device.