That article says "..allow Note 7 owners to swap their phone for an unspecified exchange device".... when you've paid £750 for a smartphone an "unspecified exchange device" sounds a little vague...and it doesn't look like these booths are in many places yet (UK?). Sorry to sound a little cynical, but it seems like its a
PR damage limitation stunt to me; but I'm now a grumpy customer of course!