Training Department
Nothing has changed here for 20 years.
You would think that 3 passes out of 19 would be enough for a little soul searching.
Considering all applicants are vetted at initial interview and assessed in the sim. If successful then go through lots of ground training, base and line training, six monthly loft and base checks along the way with plenty of opportunity to correct any shortcomings until eventually the candidate comes up for "pre command training" where trainers assess the candidate is ready for command.
Having agreed the candidate is ready for command and then subsequently fails the course has to be indicative of a failure of the system, the interviewers but mostly the training. You would think that they would look to themselves to find the problem, but no, it couldn't be them