seafire6b That's the experience I'm talking about! Now, I'm happy to have the FFMs and vouchers but I know that nothing will change.
(further drift away from airlines as such) [sorry S.o.S.]
As it happens, half an hour ago, I opened a new package of a product that I have used for over 12 years. It's an item of specialised stationery that I use in my work. The product price has increased steadily over that time and is very high BUT the product quality has remained the same throughout. It is great quality, well packaged, never arrives damaged. Both the company and their product is reliable - so I pay the price and continue to use it.
I have lost count of the products that have deteriorated in quality - whilst the price continues to rise.