The scrutineer's fanatical pride in cancelling or delaying any programme that had any practical solutionising (as well as use of made-up words) was easily defeated by an intelligent Customer 1 / 2 careful drafting.
Otherwise known as deciding what you need right now with the end user and then listing its unique capabilities as KURs whilst trying to keep all the end-users gobs shut if the unique capabilities quoted were irrelevant to them but would prompt the purchase of what they wanted/needed.