If that's off-peak, I hate to think what it's like when it's really busy!
The bus station photo was taken at 10:36 this morning well after the end of the morning rush. The two bus bays this side of the closest National Express coach have been turned into 2 temporary holding pens for passengers waiting for the next National Express coach to London so to keep them away from the rest of the bus station. Both the pens were full and are usually full most of the time. I hate to think what it is like 2 hours earlier or later in the day when numbers peak.