In an earlier post about this I mentioned an incident which I had many years ago where I made a simple & obvious mistake; & in which an apology to the a/c Captain sufficed ( rather than filing reports & possibly getting shirty). If I was still an ATCO, how I would yearn for those days. More importantly, how much more would I yearn for the days before the Internet, YouTube & whatever interfering busybody who chooses to make comments about things of which he has little or no understanding,when your every move is scrutinized by "armchair ATCOS & pilots" !
Despite my previous post, this is an incident which needs a sober & professional assessment; & the rest of us, who weren't involved, to keep our noses out !