Originally Posted by
sunshine79
Nope, we tried to amend a booking for a customer and Thomson Airways wouldn't allow us to amend or cancel as they are within their rights to amend the flight and airline
You are too young to remember the days when in the small print of their brochures tour operators, Thomson, and their predecessor, Skytours, along with most, if not all other tour operators used to list all the carriers they may use, which often included some which no longer even still existed! And then they claused that with a note that they could use anyone else, other than the list provided if they wished.
Compare and contrast the German situation where the carrier you flew on was an integral part of the holiday choice. so much so that when Thomas Cook tried to rebrand Condor, they realised they had made monumental error, and had to backtrack and reinstate the original Condor branding.