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28th March 2016 | 04:49

#26 (permalink)

Yonosoy Marinero

Joined: Dec 2010

Posts: 438

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From: Here ---> X

Quote:

airlines like to parrot the term "best practise", when what they mean is common practise. Ie... its the race to the bottom

I believe that process is called "Normalization of Deviance".
Can't remember where I read about that...

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