sometimes it is a good idea to do what the company wants (divert), knowing full well that the other plan (landing) would work just as well.
The office residents/bean counters may need a nudge to realise that their rule from the desk mentality is not ideal. At worst, it is the company's money which is wasted, at best, it gets the message across and they change their rules.
I feel sorry for the customers, but they seem to have been forgotten in this mad scramble to make money/build empires, sometimes they seem to be viewed as muppets who are to be fleeced for as much as they can be fleeced, not valuable supporters who keep the company afloat
