PPRuNe Forums - View Single Post - Diversion - Did Manchester Shrink in the Rain?
Old 27th Mar 2016, 21:25
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Richard J.
 
Join Date: Jan 2008
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So follow the SOPS and fight against the windmills when it is worth to do it...
It is worth doing it if otherwise you would alienate several hundred passengers who don't appreciate being diverted to an airport 200 miles away not because of a real safety issue but because of some company rule. If you're in a service industry such as an airline, customer satisfaction is YOUR problem.
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