Please be assured that the CAD is a toothless tiger and will do SFA. It has been that way since I joined and our fathers joined this company.
The wheels are definitely falling off and AT has disappeared without trace.
When you stand at the gate for an hour and a half (doing your DG training on the ipad to look busy) while waiting for an a/c to be towed from HAECO and fending questions from irritated punters...you know it's time to pull a jumper over your uniform and join the rant.
Keystone Cops.