Print this out and hand it to the appropriate individual.
Пожалуйста Противообледенительная обработка самолета
And when you finish show him/her this Спасибо
However, my experience in Russia is that I have always found someone with suffiient English to get by.
Last edited by TrailBoss; 16th February 2016 at 06:23.
Reason: More info