PPRuNe Forums - View Single Post - Why reschedule a flight by 10 minutes?
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Old 20th Oct 2015, 14:05
  #10 (permalink)  
lomapaseo
 
Join Date: Mar 2002
Location: Florida
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I'm still not quite clear why they can't offer already-booked passengers the choice though - on the basis "when we agreed this booking with you, we thought the connection would most likely be ok (though of course never certain); now we think the risk is bigger than we thought. Do you want to keep the booking or change to something else?" Maybe just too complicated for the booking system, I suppose.
I go through this quite often when I book as early as when the new schedules come out. At this time my flight at xmas has been involuntary changed or canceled 4 times since I booked last May.

Each time I discovered this by surfing periodically into their web site and saw my reservation has been flagged as changed (not a problem as they would have eventually notified me days before the flight)

Each time I researched their schedules for something better (same day, different routings to same destinations) so when I called them I was prepared to suggest a better alternative for me.

Of course I try to avoid getting a refusal on their part by asking for something way beyond what I paid for in the first reservation.

If you want something than politely ask for it now that they owe you a return favor and have to re-do your reservation process anyhow.
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