Trouble is, my incessant whining seems to reflect the poor introduction of this contract so when they get it right I might stop........
If you went to your doctor and were told that due to government cutbacks you would only be seen by a 3rd year medical student but it should be OK in a while once he has finished his training - you might be a bit disappointed to say the least if you had a problem that needed the expert care you have come to rely on.