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Old 8th Aug 2015, 18:58
  #2581 (permalink)  
gilesdavies
 
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Lots of happy passengers posting on social media about the airports ground handling!

stuart dennis ‏@s_dennis1 2 hours ago
@LDNLutonAirport any chance of baggage today? I've been waiting longer than the flight took #outstanding

David Carter ‏@itsdavidcarter 7 hours ago
@LDNLutonAirport Hi guys!
Re baggage reclaim. You're really really slow, and well rubbish. Go to loads of airports & ur the worst easily.

James Hargreaves ‏@Anarki247 7 hours ago
@LDNLutonAirport One if the worst airports I've had to unfortunate luck to visit!

Grant Birkin ‏@BirkinGrant Aug 6
@LDNLutonAirport are there any baggage handlers working today, been waiting for 40 minutes��
London Luton Airport ‏@LDNLutonAirport Aug 6
@BirkinGrant Who did you fly with? We'll chase up the airline's ground handlers.
Grant Birkin ‏@BirkinGrant Aug 6
@LDNLutonAirport Monarch, took an hour in the end

Tom ‏@Tom__WD Aug 5
@Tom__WD took 20 minutes to get off the plane because the ground staff were useless ***** and didn't have the correct steps ready.
London Luton Airport ‏@LDNLutonAirport Aug 5
@Tom__WD Thanks for the feedback Tom, we'll ensure it is passed onto the airline's ground handlers. sorry you had to wait.

Richard Salisbury ‏@t0psbanana Aug 5
@LDNLutonAirport why do I have to wait for ground staff at your airport, again?
London Luton Airport ‏@LDNLutonAirport Aug 6
@t0psbanana Good question. Who did you fly with? We can forward your feedback to the ground handler direct.

angela dora ‏@angdora Aug 3
@LDNLutonAirport landed at 1pm today from Mahon, waited over an hour for luggage, what exactly was the hold up?
Kevin Gormley ‏@kgormley84 Aug 3
@LDNLutonAirport are your baggage handlers on strike today?

Matthew Thomas ‏@matthomas74 Aug 2
@LDNLutonAirport waiting 45 mins and no bags this is not good customer service. Why no bags now and no stairs earlier
London Luton Airport ‏@LDNLutonAirport Aug 3
@matthomas74 Sorry to hear this. The steps and bags are the responsibility of your airline's ground handler. We will forward your feedback.
Matthew Thomas ‏@matthomas74 Aug 3
@LDNLutonAirport totally disagree ultimately your responsibility, landed at 14:40 didnt get bags till 16:30 would like to know why?

Helen ‏@helenwalton58 Aug 1
@LDNLutonAirport been waiting 55 mins for corfu luggage to come off. It's a joke!!
London Luton Airport ‏@LDNLutonAirport Aug 3
@helenwalton58 Hi Helen. Who did you fly with? How long did you wait? We'll pass your feedback to your airline and its ground handler.
Helen ‏@helenwalton58 Aug 3
@LDNLutonAirport hi it was easy jet and we waited 55 minutes

Last edited by gilesdavies; 8th Aug 2015 at 19:14.
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