the reform of the shopping area
Sod the bleeping shopping area, just give us an airport that is easy to flow through, more space and a pleasant experience to use!
Have you seen the new "Transforming LLA" website?
http://transforminglla.com
I notice they have a Twitter feed on the page and if you click on it, you can see peoples tweets. Lots of people complaining about lack of seating and queues, and the airport just responds by regurgitating the same "We're investing £100m in the airport..."