It's not about "agreeing" it's about misrepresenting matters of fact with respect to the technique of benchmarking which is settled science.
You might be interested to know that there is an international association for air traffic control that regularly benchmarks all its members performance. Australia is not a member, funny that.
I benchmarked Telecom Australia against ITU benchmarks in a confidential review before they became Telstra and before they were privatised. The results were simply awful on all the metrics. Their response? " Australia is different". It wasn't.
To put that another way, I know special pleading when I hear it.