Similar experience to boeing_eng arriving back into Luton last Friday night. Parked on stand 8 and the queue for passport control reached all the way along the pier, down the stairs and onto the airside perimeter. Took nearly 90 minutes to get all the way through. I know the e-gates are closed for replacement but shouldn't the border force provide extra officers if they know it will cause delays?
Awful to experience but even worse for those visiting - not a good impression of Luton or the UK.