Appalling experiences recently travelling though the airport.....Check-in for a TOM Saturday early afternoon departure took over an hour with ludicrous queues stretching back almost half the length of the terminal.
On arrival back on Weds around 1830, total chaos in passport control with only four officers checking EU passports and the e-gates closed. It took around 40 mins to get through (but a party of three Japanese waltzed through in a couple of mins thanks to an empty non-EU queue!) Once out of the temp arrivals entrance we then had to negotiate around the queues for the National Express coaches!