Remembering when.
Arfur, Do you remember those "Commitment Days" and the wonderful Wimbledon tennis match analogy by PLS.
The whole point seemed to be to humiliate the aircrew in front of the rest of the staff - those oblique pictures of the operating cost pie charts, whereby a 22% of costs took up 80 % of the chart.
I can't remember the year, but the tide was turning then.