Bogsey
Be sure to call the recruitment centre and ask to speak to the HR interviewer. Ask him/her politely for the exact reasons why you didn't get in - have a pen and paper handy and scibble down exactly what they say. This is because they assess you on a number of different topics, e.g. appearance, motivation and determination, empathy with colleagues, teamwork etc etc and you need to know where you showed a weakness in their eyes. You need to score high on every topic and any doubts in one area will normally rule you out. The exercise is totally process-driven so you win a place through your ability to give the correct answer or recall the perfect "anecdote" when prompted with the question: "Give us an example of where you ........" Next step is to get "Great Answers to Tough Interview Questions" by Martin John Yate - ISBN 0-7494-3552-6. Armed with the BA feedback and the priceless information in this book you will then be much better prepared for your next attempt to get in. DO NOT ACCEPT DEFEAT.