It's no secret that the 717 operation on the East coast has horrible OTP. Several days each week see 1 or 2 aircraft u/s resulting in the loss of J class in/out of CBR when they need to sub in an all Y-class 717 or send the Dash/Alliance to GLT/ROK/MKY.
With the continued softening of the QLD market, the 717 will shortly be too much aircraft up there. QLink have been able to sub in Q300's recently to cover for the 717 the loads have been that low. The new schedule sees most of the ROK flying back on the Q400 already.
The punters aren't happy and they're making it known...
i'm sure when you take out the cancelled and recovered flights, the OTP is great Blumoon. But as someone who see it day in and day out, it's far from it.