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11,000 new staff for EK...how's that going to happen?
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15th Feb 2015, 08:04
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BigGeordie
Join Date: Apr 2003
Location: UAE
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In this connected day and age people will try a service once.....
Then get onto Twitter/Facebook etc to tell the whole world what they thought of it. Even Ryanair has had to become a little bit more customer focused. Bad news travels fast.
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