Runway08
'Basically just trolling'
That questionnaire I quoted dates back to 1994 so how could it be trolling, I wasn't even online then!!!
My love hate affair started back then when I had time to kill and wondered about thinking what a crap airport this is, over the time my feelings for the airport only got worse and realised not only is it crap but a dump!
I will never change my view of that.
BTW I have flown in and out of over 300 airports worldwide and for an airport that calls itself a London airport with over 10 million passengers a year it's a total embarrassment!